ER in Hopewell, Virginia

When you need emergency care in the TriCities area, you want to know you are getting the best care as quickly as possible.

Located in Hopewell, our ER is prepared to handle any medical emergency you have, any time of day. Our physicians are board certified in emergency medicine and are trained to provide care for both adults and children.

You can contact a nurse, 24/7 by phone at (804) 320-3627. Visit our website or text ‘ER” to 32222 to find out the HCA ER wait times closest to you (message and data rates may apply). If you or someone you know is experiencing an emergency, always call 911 first.

Our Hopewell ER features:

  • Certified Primary Stroke Center
  • Certified Chest Pain Center
  • 11,000 square feet of emergency room space
  • 11 exam rooms
  • Complimentary valet parking
  • Free Wi-Fi

Pediatric emergency care

The pediatric-friendly ER at John Randolph Medical Center has specialized services to meet the unique needs of ill or injured children.

To serve the children in our community better, we employ nurses with special training and certification in pediatric care. We also have a pediatric medication management system that allows us to improve the speed, accuracy and administration of medications for your child.

FastTrack ER

If you are in the TriCities area and need care for non-life threatening illness or injury, our FastTrack ER is conveniently located within the John Randolph Medical Center ER in Hopewell, Virginia.

Our FastTrack ER is for anyone 2 years old or older with medical conditions that are not emergencies but require treatment within 24 hours, including:

  • Earache
  • Cough symptoms
  • Sore throat
  • Back pain
  • Cuts
  • Bites, stings and allergic reactions
  • Burning or infrequent urination
  • Constipation or diarrhea
  • Rashes
  • Suture removal
  • Wound checks
  • Prescription refills

Use the ER entrance and check-in for our FastTrack ER. We also have complimentary valet parking to make your visit even faster. FastTrack ER is open daily from 9 a.m. to midnight.

When to go to the ER

When you have a serious health emergency or injury, seconds can matter. How do you know if your symptoms are severe enough for a trip to the ER? It is not always easy to know when to go for medical care, but learning more about it could save your life in a medical emergency.

What to expect in the ER

When you first get to the ER, a triage nurse will ask you about your symptoms and take some vital signs. Once you have seen a health care professional, a registration clerk will get information for your medical record and insurance. Whether or not you have insurance or are able to pay, you will be medically screened, evaluated and stabilized.

Seriously ill or unstable patients will be first to be treated in the ER. All others will be seen in the order that they come to the ER. We strive to make your time in the waiting room as pleasant and brief as possible.

What to bring with you to the ER:

  • List of medicines you take or the actual medicines
  • List of known medical allergies
  • A copy of results from any recent medical tests
  • List of recent medical procedures
  • Care preferences or restrictions
  • A responsible adult or phone number for someone to contact

Before you are sent home, ask any questions you may have about your care. Make sure you keep all your paperwork, discharge instructions and medicines if you receive any.

If you have a primary care provider listed in your medical record, we will give him nor her a copy of your visit summary. Contact your primary care provider after you visit our emergency room. If you don’t have a primary care provider, we’re here to help you find one.

ER symptom checker

Flu

The flu virus is very common and does not normally require a visit to the ER. However, for the high-risk populations listed below, it can be very serious:

  • Infants
  • People 65 years old or older
  • Pregnant women
  • People with certain diseases, such as asthma or chronic obstructive pulmonary disease (COPD)
  • People with weakened or compromised immune systems

Signs that you should go to the ER with the flu include:

  • Trouble breathing
  • Vomiting that can’t be controlled, to the point of severe loss of body fluids (dehydration)
  • If you develop complications, such as pneumonia

Severe stomach pain

Stomach pain is the most common reason patients visit the ER. Everyone experiences stomach pain at some point. It can result from a variety of causes and occur in varying degrees of severity. So when is your pain serious enough to go to the emergency room?

You should seek immediate medical attention if your stomach pain is accompanied by any of the following symptoms:

  • Stomach is hard and/or tender to the touch
  • Persistent nausea or vomiting
  • Inability to eat without nausea or vomiting
  • Pain in your chest, neck or shoulder
  • Shortness of breath or dizziness
  • High fever
  • Irregular heartbeat
  • Dark or black stool
  • Vomit contains blood

Chest pain

Call 911 right away if you have chest pain that is crushing or squeezing and comes with any of these symptoms:

  • Sweating
  • Shortness of breath
  • Nausea or vomiting
  • Pain that spreads from the chest to the neck, jaw or arms
  • Lightheadedness
  • Fast or irregular pulse
  • Signs of shock

Signs of a heart attack may show up in other ways in women, and may include:

  • Unusual fatigue
  • Shortness of breath
  • Nausea or vomiting
  • Dizziness or lightheadedness
  • Discomfort in your gut
  • Discomfort in the neck, shoulder or upper back

Concussion

A concussion or any injury to the head can be very serious. If you have hit your head and have any of these symptoms, you should go to the ER:

  • Loss of consciousness, even briefly
  • Any period of amnesia, or loss of memory of the event
  • Slurred speech
  • Feeling dazed or confused
  • Worsening or severe headache
  • Vomiting
  • Seizure