Convenient care.


If you are in the TriCities area and need care for non-life threatening illness or injury, our FastTrack ER is conveniently located within the John Randolph Medical Center ER in Hopewell, VA.

We are open from 9 a.m. to midnight every day.

Our FastTrack ER is for anyone aged 2 and older with medical conditions that are not emergencies but require treatment within 24 hours, including:

  • Earache
  • Cough symptoms
  • Sore throat
  • Back pain
  • Cuts
  • Bites, stings, and allergic reactions
  • Burning or infrequent urination
  • Constipation or diarrhea
  • Rashes
  • Suture removal
  • Wound checks
  • Prescription refills

Door-to-Door Directions:

Call (804) 541-1600 for directions, parking, or general information.


Use the ER entrance and check-in for our FastTrack ER. We also have complimentary valet parking to make your visit even faster. FastTrack ER is open daily from 9 a.m. to midnight. The John Randolph Medical Center ER is open 24 hours a day.

If you or someone you know is experiencing an emergency always call 911 first. If you would like to talk to a nurse about your symptoms or illness, you can contact a nurse 24 hours a day by phone at 804-320-3627.

Visit our website or text ’ER’ to 32222 to find out the HCA ER wait times closest to you (message and data rates may apply).