For the Smaller Emergencies in Life

FastTrack is a program at the John Randolph Medical Center Emergency Room providing emergency level medical care for patients aged 2 and older who have minor illnesses and injuries. Most FastTrack patients are discharged within 90 minutes.

FastTrack is a quicker, more convenient way to get emergency care for minor illnesses and injuries. A European Journal of Medicine study proved that having a FastTrack ER can reduce a patient’s wait time by over an hour. Our FastTrack ER isn’t a walk-in clinic, it’s an extension of our Emergency Room, designed to care for less-critical emergencies. Should your emergency become more serious, we can quickly adjust your care plan and even admit you to the hospital if needed.

Patients aged 2 and older may be treated at FastTrack.

During the emergency room registration and evaluation process, called triage, a medical professional will determine the seriousness of your emergency. If you have less-urgent issues, you’ll be put on the “express lane” to the FastTrack.

The FastTrack ER is located within the John Randolph Medical Center Emergency Room. You will use the same entrance and check-in area for both FastTrack and our regular ER.

FastTrack is open daily from 9:00am – midnight. The John Randolph Emergency Room is open 24 hours a day.

Yes, FastTrack patients will be seen by our emergency medicine doctors, nurses, and other team members.

The FastTrack provides emergency level medical care for minor illnesses and injuries such as:

  • Ear complaints
  • Cough symptoms
  • Sore throat
  • Back pain
  • Cuts
  • Bites, stings, and allergic reactions
  • Burning or infrequent urination
  • Constipation or diarrhea
  • Rashes
  • Suture removal
  • Wound checks
  • Prescription refills

Patients are assigned to FastTrack based upon the level of medical care they require.