John Randolph Medical Center’s Wellness Pavilion offers hope, help, encouragement and support for individuals with emotional, behavioral and mental health needs. Our physicians and staff are trained to help with many conditions, such as depression, substance abuse, addiction, anxiety and post-traumatic stress disorder. Individuals will receive the best quality care through specialized services in safe, healthy, confidential and calming environments.

Practitioners in our facility excel at identifying symptoms, developing personalized recovery plans, evaluating treatment options and providing care in a healing environment. We strive to provide the best care possible by recognizing the individual needs of each patient.

Contact us

For immediate assistance and questions please call our behavioral health access line at
(804) 452-3847

We offer help and support through a variety of services:

Assessment and referral

Our behavioral health clinicians are available 24 hours a day to provide face-to-face assessments, assist with referrals and answer questions. If you or a loved one is in trouble and needs help, call our assessment and referral line at (804) 452-3847.

Inpatient services

John Randolph Medical Center's Wellness Pavilion is designed to provide intensive treatment to voluntary and involuntary adult patients, ages 18 and older, using an interdisciplinary, therapeutic team approach. Our program provides treatment strategies for adults with acute behavioral health symptoms which cannot be safely and adequately addressed on an outpatient basis.

Through patient-centered treatment, we promote wellness and recovery with the development of individual coping strategies. The treatment team develops their plan based upon mind, body, and social evaluation of each individual patient. Plans focus on recovery from life events, including trauma, to reducing probability for sustained development of behavioral symptoms.

Our physician-led, interdisciplinary team care plan can include:

  • Daily group therapy led by counselors, nurses, recreational therapists, and mental health technicians.
  • Daily medication management session with attending psychiatrist.
  • An after-care plan lined to the presenting problem and behaviors that results in the admission and addresses post-hospitalization needs. Staff will collaborate with community providers during the course of treatment to ensure a smooth transition back into the community and to the next appropriate level of care.
  • Family and individual support systems are an active member of the treatment team to foster positive outcomes for the individual.
  • Where appropriate, for purpose of aftercare planning, ongoing contact with personal and medical caretakers, and the facility of residence.

Partial hospitalization program

The goal of our partial hospitalization program is to empower each person to develop effective strategies that will help them achieve emotional wellness through learning new ways to cope with stress, anxiety and depression. We utilize a combination of individual and group therapies and closely monitor medication management to help treat individuals with behavioral health illnesses.

Contact us

Please contact us at (804) 452-3827 for questions, assessments and referrals.

Partial hospitalization program schedule:

  • Monday to Friday: 9:00 a.m. to 3:00 p.m.

The partial hospitalization program is designed to help patients that:

  • Are 18 years of age or older
  • Are experiencing behavioral or emotional difficulties
  • May have symptoms of depression, anxiety and/or may face other obstacles when functioning in everyday situations
  • Need support to achieve short-term stabilization
  • Are at risk for being admitted to a psychiatric hospital
  • Are stepping down from a psychiatric hospitalization

Partial hospitalization program components:

  • Psychiatric consultation
  • Group therapy on a variety of wellness and recovery topics
  • Individual and family interventions available
  • Daily safety planning

Substance abuse intensive outpatient program

You’re not alone

Substance abuse issues can be overwhelming and feel like there is no hope in making changes. It affects millions of Americans each year and the first step is asking for help. The good news is that you are not alone; you can get better. We are here to help you on your journey to recovery.

We can help

Our physicians and staff excel in identifying symptoms, developing personalized recovery plans and providing care in a safe environment. We take a multidisciplinary team approach that includes physicians, social workers and nurses who tailor treatments to the specific needs of each patient. Our goal is to help each person develop effective strategies that will help them achieve and maintain sobriety by learning new ways to cope with their addiction.

Contact us

Please contact us at (804) 452-3827 for questions, assessments and referrals.

Substance abuse intensive outpatient program schedule:

  • Three to five days per week for a total of 12 weeks
  • Monday – Friday: 9:00 a.m. – Noon.

OR

  • Monday, Wednesday, Thursday: 5:00 p.m. – 8:00 p.m.

Our substance abuse intensive outpatient program is designed to help patients who:

  • Are 18 years of age or older
  • Are experiencing difficulty achieving and maintaining sobriety
  • Are stepping down from a higher level of care
  • Need support establishing a sober support system

Our treatments include:

  • Intensive group therapy on a variety of topics to include personal triggers, cravings, family issues, depression, anxiety and relapse prevention planning
  • Weekly random urine drug screens
  • Attendance in 12-step meetings
  • Individual and family sessions available
  • Psychiatric consultation

Behavior health military annex

American military family

If you are a military service member or family of a military service member who needs help or support please call us at (804) 541-7517.

Behavioral health services for military service members

The men and women in our military risk their lives to protect our freedom. We are determined to provide our nation's heroes with the care they deserve.

At The Wellness Pavilion at John Randolph Medical Center, we are dedicated to the provision of the highest quality mental health care and support of our military service members and their families.

John Randolph Medical Center is a TRICARE-approved HCA Healthcare facility where military personnel can receive specialized psychiatric care in a compassionate setting.

Our eight-bed military unit offers treatment and stabilization for military service members and their families who are in crisis and suffer from PTSD, depression, anxiety, adjustment issues, and other mental health conditions.

What makes our program different?

We are an exclusive military unit with eight (8) beds offering:

  • Private and semi-private rooms
  • Intensive group, individual, and family therapy
  • Treatment for co-occurring substance use issues
  • Internal medicine support
  • Daily psychiatric care and medication management
  • Multi-family program

Typical warning signs that should prompt seeking treatment:

  • Depression
  • Anxiety
  • Mood swings
  • Symptoms are interfering with your ability to function (social, employment, academic)
  • Insomnia
  • Aggression
  • Thoughts of harming yourself and/or others
  • Increased agitation
  • Flashbacks or recalls of trauma
  • Avoidance of places, people, or events
  • Diminished interest in activities
  • Self-destructive or reckless behavior

Mental health intensive outpatient program

The goal of our mental health intensive outpatient program is to empower each person to develop effective strategies that will help them cope with stress, anxiety and depression through goal achievement and treatment compliance. All of our group sessions are geared toward treating situational stressors and helping to facilitate recovery.

Contact us

Please feel free to contact us for referrals, assessments and questions at (804) 452-3827.

Mental health intensive outpatient program runs three days a week, up to 12 weeks:

  • Tuesday, Thursday, Friday from 11:00 a.m. – 3:00 p.m.
  • There is a one hour break for lunch

Mental health intensive outpatient program is designed for patients who:

  • Are 18 years of age or older
  • Are experiencing behavioral or emotional difficulties
  • May have symptoms of depression, anxiety and/or other obstacles when functioning in everyday situations
  • Have achieved stabilization through our partial hospitalization program, but require continued care
  • Need a transition from our partial hospitalization program back to weekly outpatient therapy

Our mental health intensive patient program components include:

  • Psychiatric consultation
  • Medication management
  • Group therapy
  • More opportunities for family involvement
  • Prolonged exposure therapy for PTSD
  • Daily safety planning

Electroconvulsive therapy

What is electroconvulsive therapy?

Electroconvulsive therapy (ECT) is recognized as one of the most effective treatments in psychiatry and is endorsed by the National Institute of Mental Health and the American Psychiatric Association. ECT is a valuable and effective first line of intervention in emergency situations such as those patients who may be actively suicidal, psychotic, nutritionally compromised or catatonic. Positive results can often be seen within one or two treatments.

Who is a candidate for electroconvulsive therapy?

  • Those who suffer from major depressive disorder, bipolar disorder or other manias, psychosis or schizophrenia
  • Those who have had multiple hospitalizations and regress rapidly into crisis
  • Those who are in need of rapid, definitive response because of the severity of a psychiatric or medical condition
  • Those experiencing symptoms of catatonia

Contact us

For questions, assessments and referrals you can reach us at (804) 452-3827.

Electroconvulsive therapy is modernized and provided by a team of professionals that include a psychiatrist, anesthesiologist and a nurse. ECT is given as a course of treatments, and the number needed to be successful can vary according to the individual.

All patients are thoroughly medically screened before treatment. It is recommended that you consult with your cardiologist or internal medicine physician before receiving ECT if you have any of the following conditions:

  • Pacemaker
  • High blood pressure
  • Other cardiovascular conditions
  • Diabetes