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Henrico Doctors’ Hospitals, John Randolph Medical Center Receive Healthgrades 2017 Patient Safety Excellence Award

Richmond, Va. (April, 19 2017) — HCA Virginia’s Henrico Doctors’ Hospitals and John Randolph Medical Center have received the Healthgrades 2017 Patient Safety Excellence Award, a designation that recognizes superior performance in hospitals that have prevented the occurrence of serious, potentially avoidable complications for patients during hospital stays.

The distinction places them among the top 10 percent of all short-term acute care hospitals reporting patient safety data for its excellent performance as evaluated by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

During the 2013-2015 study period, Healthgrades found that patients treated in hospitals receiving the Patient Safety Excellence Award were, on average:

  • 40 percent less likely to experience an accidental puncture or laceration during a procedure, than patients treated at non-recipient hospitals
  • 44.6 percent less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals
  • 54.4 percent less likely to experience catheter-related bloodstream infections acquired at the hospital, than patients treated at non-recipient hospitals
  • 50.2 percent less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals

On average, 134,568 patient safety events could have been avoided if all hospitals, as a group from 2013 to 2015, performed similarly to hospitals performing better than expected on each of 13 patient safety indicators evaluated by Healthgrades.

“Patient safety is our top priority and we are proud to see that our efforts have been recognized among the best in the nation,” said Will Wagnon, CEO of Henrico Doctors’ Hospitals. “Our staff works very hard to implement and maintain best practices for clinical quality and patient safety. This award demonstrates our commitment to delivering compassionate, patient-centered care every day.

“We are honored to be recognized for our performance and commitment to providing the highest care for our patients,” said Suzanne Jackson, CEO of John Randolph Medical Center. “This is truly a testament to the tireless efforts of those who continue to maintain the highest standards at our hospital.”

During the study period (2013-2015), Healthgrades 2017 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safety provided for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ).

For more information about Healthgrades or to download a full copy of the report, or to receive information about hospital and physician quality, visit: www.Healthgrades.com/quality today.

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